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THE SMALL PRINT
Returns and Refunds
We have a Customer Friendly return policy i.e you can easily return any purchased item within 7 days of its purchase by simply contacting the customer support and we will refund you full amount.
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Exchange: Your order will be exchanged for a new identical product of a different size or color
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Replace: The product in your order will be replaced with an identical product in case it is damaged (broken or spoiled) or defective (has a functional problem that causes it not to work) or is not as described
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Refund: We refund full amount instantly.
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Pickup and Delivery: pickup and delivery of your order will be scheduled by us.
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Time Frame: Though we refund the amount instantly but because of the bank procedures it may take 1 to 2 working days for the amount to reflect in your account. You can expect the delivery of your purchased items within 5 to 8 business days. Pickup generally reaches within 2 to 3 business days
HOW IT WORKS
We generally ship within 4 to 6 business days.Ship World Wide. We keep you update about your purchase till you receive your purchased item.
No more dozen passwords to remember, No more wasting time in browsing different sites and finding nothing. We at shopcarate offers products and services both. Our philosophy is to make the shopping experience better,simpler and happier for you.We bring products and services all at one place so that you can save your time to spend it on things which are more important in life. Our team works with passion and put great efforts to give best customer services.
We understand the value of your hard earned money and time that you invest to earn it, therefore we bring for you the best quality services at the most reasonable prices. Your happiness matters to us so if your are not happy then we refund your full amount.
Store Policy
THINGS YOU NEED TO KNOW
Privacy
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers.Read the following sections to find out more about how we secure your personal data and what information we store.Please don’t hesitate to contact us if you have any questions!
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Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way
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Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses ShopCarate.com
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Information from Other Sources: We might receive information about you from other sources and add it to our account information.
Does ShopCarate Share the Information It Receives?
Your information is safe with us and we never share it except where it is mandatory to share such as third -party service providers.
Security
Is it safe to use my credit/debit card on ShopCarate?
Your online transaction on ShopCarate is secure with the highest levels of transaction security. All credit card and debit card payments are processed through secure and trusted payment gateways managed by leading banks. Banks now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
Payment Options
We accept all major Credit/ Debit cards. Apart from Credit and Debit Cards, now you can also pay using PayPal.